Director of Health Services

Clinical Services
2017 Clarendale at Indian Lake
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            Director of Health Services 

             For Clarendale at Indian Lake in Hendersonville, TN 
*Responsible for Health Service Needs in AL/Memory Care
*Team Director Position Reports To Executive Director 
*Must hold a LPN or RN current/valid License for this position
*Supervises Healthcare staff including caregivers and nursing staff
Responsible for responding to needs of residents; functions in the role of Director of all nursing responsibilities for the Community.  Responsible for providing emergency intervention to residents to facilitate the residents’ well-being and providing nursing intervention to facilitate the individual residents independence. Plans, organizes, develops, directs and evaluates the nursing service operation ensuring the highest degree of quality patient care.  Ensures adherence to all applicable federal, state and local standards, and promotes regulatory compliance. 


1. Supervise all healthcare personnel to include assist in hiring, training, evaluating and counseling within established policies and procedures. 

 2. Supervise the Nurse Manager, LPN-LVN-Care Partner, Caregivers and CNAs, Medication Assistant/CMA, and Health Services Associate. 

 3. DOHS also makes the schedule of nursing staff and caregiving staff.
 4. Nurse Educator - coordinate training, implementation and maintenance of Heartfelt Connections™ Memory Care program as well as overseeing the ongoing education of nursing staff. Must maintain a strong foundation of this program. 

 5. Is participatory in the integration of and ongoing training of the Heartfelt Connections™ Memory Care program at the community level in tandem with the Director of Memory Care. 

 6. Provide intervention to respond to emergencies and concerns. 

 7. Maintain medical charting and required documentation under scope state regulatory guidelines for appropriate licensing and corporate policies.  
8. Serve as the department representative and coordinator of the Quality Assurance program for nursing services.
 9. Assess residents for change in level of care and coordinate billing for that level of care. 

 10. Work closely with residents and families to develop & implement appropriate Plan of Care. 

 11. Participate in daily stand up meetings when in community. 

 12. Follow and assists with maintaining OSHA compliance. 

 13. Assist licensed staff with maintaining contact with Physicians to facilitate and maintain coordination of resident care. 

 14. Audit resident records for adherence to community policy and procedures and maintenance of all regulatory components. 

 15. Maintain oversight of the community Red Flag system. 

 16. Contact family emergency contacts as required. 

 17. Review and complete Incident Reports for residents and staff to include tracking and trending of incidents, follow up and investigation of incidents and reporting to State agencies as required.  

 18. Demonstrates a strong support and collaboration with Director of Memory Care.
19. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.

EXPERIENCE & EDUCATION: • Minimum two (2) years experience in Nursing. Experience in assisted living, memory care preferred.
• Licensed as a Registered or Licensed Nurse in state of employment. This requirement is superseded by any state-specific regulation for DOHS credentialing in Assisted Living and Memory Care settings Doctor’s statement verifying free from communicable disease, if applicable to your state • Willingness to be available for any/all emergencies regarding the community
QUALIFICATIONS: • The ability to speak, read and comprehend the English language • Knowledge in all areas of local Health Department, OSHA, and other state regulatory agencies relevant to healthcare services • Good communication skills (oral and written) • Good inter-department communication and teamwork skills • Capable of administering employee incentive, retention and training programs • Familiarity with Microsoft Office Suite products

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