Maintenance Associate

Facility Management
1581 Delaney at Parkway Lakes


Responsible for assistance in maintaining aspects of the physical plant.  Conducting, under supervisor direction, preventive maintenance, routine servicing, seasonal repairs and changes, building equipment and plumbing repairs; maintains safe working environment and assists other department employees as needed.

  1. Perform general maintenance duties, such as:  fixing wall covers, floor covers and some furniture and fixtures; light plumbing work, minor electrical repair and appliance repairs.
  2. Receive service requests and response in a timely manner.
  3. Perform painting and refurbishing projects, as directed by supervisor.
  4. Perform routine preventive maintenance, as directed by supervisor.
  5. Perform minor building and equipment repairs.
  6. Complete all work in the order of priority set by supervisor.
  7. Assist, during winter, with snow removal efforts as necessary.
  8. Maintain cleanliness of fountains, pumping and filtration system, where appropriate.
  9. Perform maintenance on irrigation system (valves, timers and nozzles).
  10. Perform routine maintenance on all vehicles when assigned.
  11. Maintain all tools, equipment and supplies in proper condition.
  12. WHEN QUALIFIED, assist the Director of Plant Operations and/or perform work on the heating and air conditioning systems, domestic water systems, refrigeration systems, pumps, motors, fans, electrical systems and emergency generators.
  13. Maintain exterior and interior of all buildings.
The Community embraces a culture of hospitality.  To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:                                                       
  • We greet you warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We anticipate your needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We make you feel important.
  • We embrace and value our differences.
  • We ask, “Is there anything else I can do for you?”
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.
  1. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position.
  2. Assure resident safety.
  3. Follow written and oral directions.
  4. Maintain confidentiality of resident and community information.
  5. Assist new employees in following established community policies and procedures.
  6. Complete assignments timely, completely and accurately.
  7. Attend all in-services as assigned or requested.
  8. Participate in interdisciplinary team and other community meetings as assigned or requested.
  9. Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.
  10. Observe all community safety policies and procedures.
  11. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.
  12. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.
  13. Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy.
  14. Assume accountability for data contained in the employee handbook.
  15. Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed.
  16. Observe infection control procedures.
  17. Follow Residents’ Rights policies at all times.
  18. Observe all community policies and procedures.
  19. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures.
  20. Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff.
  21. Perform all other related duties as assigned in an effective, timely and professional manner.

  • High School diploma or equivalent in training, education and experience
  • Minimum one year experience in building maintenance
  • One year or more experience in apartment and/or healthcare community maintenance


  • Must possess current and valid driver’s license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is licensed
  • Must possess personal driving record consistent with the requirements of the Driver Selection Policy
  • Doctor’s statement verifying free from communicable disease, if applicable to your state
  • Willingness to be available for any/all emergencies regarding the community
  • Must have thorough understanding of all building systems and their interdependence
  • The ability to speak, read and comprehend the English language
  • Good communication skills (oral and written)
  • Good inter-department communication and teamwork skills
  • Capable of administering employee incentive, retention and training programs
  • Familiarity with Microsoft Office Suite products

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