Receptionist - NE

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General/Administrative
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1581 Delaney at Parkway Lakes

POSITION SUMMARY:

 

Responsible for meeting and greeting residents, guests, suppliers and vendors in a memory care setting. Monitors visitors entering the building and ensures they sign-in. Answers/transfers incoming phone calls and handles switchboard to respond to all communication needs and inquiries.

 

ESSENTIAL JOB FUNCTIONS:

 

1. Provide on-going switchboard/telephone coverage.

2. Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers.

3. Distribute packages, business mail and magazines.

4. Maintain visitor sign-in logs.

5. Monitor closed circuit security TV cameras and fire alarm board (where applicable).

6. Maintain security for admittance to all entries accessible to public.

7. Prepare maintenance work orders as requested by residents and staff.

8. Prepare correspondence, memo, and other documents.

9. Responsible for data entry of general resident information using computer software system.

EXPERIENCE & EDUCATION:

 

• High school diploma or general education degree (GED) required • Minimum one (1) year related experience as receptionist, preferably in senior housing environment

 

LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS:

• Willingness to be available for any/all emergencies regarding the community

• Doctor’s statement verifying free from communicable disease, if applicable in your state

 

QUALIFICATIONS:

  • Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc.
  • Familiarity with Microsoft Office Suite products
  • Must demonstrate excellent telephone communication skills.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to compute simple math, including units of American money.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving few concrete variables in standardized situations.
  • Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs.

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