Memory Care Director

Clinical Services
1572 Delaney at Lake Waco

Position Summary:

Ensure that the Memory Care Program and the Magnolia Springs’ Philosophy for this program are implemented and practiced within the specialized unit in the community.

Essential Job Functions:       

  1. Perform budget analysis, review and control.
  2. Supervise program staff.
  3. Behavioral interventions and problem solving.
  4. Receive faxes or phone calls from MDs, pharmacies, families, etc. and take appropriate action.
  5. Make copies as needed and manage and update resident charts, appointment books, 911 binders, MARS, etc.
  6. Maintain records of when resident assessments are due and complete assessments in a timely manner.
  7. Coordinate transportation of residents to outside MD appointments.
  8. Organize and update in-service binder as needed and manage the in-services calendar to schedule and complete in-services.
  9. Provide support to frontline staff as needed.
  10. Coordinate staff schedule.
  11. Update RA assignment sheets to reflect services needed by residents on the memory care unit.
  12. Ensure the receipt, storage, preparation and presentation of food adhering to sanitation and safety practices for the community according to Magnolia Springs’ policies and procedures and federal, state and local regulations.
  13. Operate and maintain kitchen equipment in a safe and clean manner and in accordance with company policies and federal, state and local regulations 
  14. Follow and enforce all sanitary and safety standards.
  15. Observe safety and security procedures.
  16. Use equipment and materials properly.
  17. Report potentially unsafe conditions.
  18. Demonstrate accuracy and thoroughness in work performed.
The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:
  • We greet you warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We anticipate your needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We make you feel important.
  • We embrace and value our differences.
  • We ask, “Is there anything else I can do for you?”
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.

Education Required (Preferred):

  • High school diploma or general education degree
  • A degree in a related (nursing, social services, therapeutic recreation) field preferred
  • Previous leadership experience in a specialized dementia program preferred
  • Knowledge of and experience with program facilitation and activity program development
  • Knowledge of and experience with caring for persons with dementia
  • Require prior experience in caring for people with dementia and in developing and facilitating activity programs, preferably as a Director with a specialized dementia program.

Certificates, Licenses, Registrations:

  • Certification or licensed per state guidelines
  • Must have current Basic First Aid and CPR certification if required by State
  • Must successfully complete Magnolia Springs’ Dietary Training Program


  • Knowledge of local and state health and sanitation and safety codes
  • Knowledge of food handling, preparation, cooking, service and operation of all kitchen equipment
  • Knowledgeable about the disease process, the changes associated with dementia illnesses, how they affect the individual’s ability to function, and the adaptive strategies that help maintain a resident’s abilities.
  • Proficiency with Microsoft Office Suite products

Special Requirements (if applicable):

    • Influences others in a positive way
    • Often performs “forgotten jobs” without being asked
    • Willingly offers training and support to new or less experienced staff
    • Looks for ways to improve and promote quality
    • Offers suggestions for improving work
    • Ability to read and comprehend simple instructions, short correspondence, and memos
    • Ability to write simple correspondence
    • Ability to effectively present information in one-on-one and small group situations to customers, residents, and other employees of the organization
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
    • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
    • Ability to deal with problems involving a few concrete variables in standardized situations
    • Ability to work various schedules and shifts as needed
    • Doctor’s statement verifying free from communicable disease
    • Must possess current and valid driver’s license consistent with the requirements determined by size of vehicle and laws of the state in which the driver is licensed.
    • Must possess personal driving record consistent with the requirements of Life Care Services Fleet Safety Policy.

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