Client Account Manager

📁
Customer Service
💼
Corporate Services & Purchasing

The purpose of this role will be to support the growth and retention of CPS clients through the presentation of new solutions and services to an assigned client group; proactively analyzing and rectifying client concerns in keeping with established procedures.  Based out of the Delray Beach office, the Client Account Manager works closely with CPS client groups, conducting general sales, marketing, and business development duties. The position will report directly to the Manager, Client Relations.

Together, We’re Greater

 

We at CPS (a LCS company), believe that delivering exceptional service requires exceptional people. As a member of the CPS team, you’ll be working with a senior living and national group purchasing leader; experiencing opportunities that lead to personal growth and a rewarding career. And because we’re just one part of the LCS family, it’s always possible to find new challenges, often in new locations — without leaving the company.

 

At LCS, we provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find lots of opportunities to grow as a professional, serve the community, and enhance the lives of the seniors. Our culture of partnership is truly, we feel, what makes us unique.

 

Ready to make a difference? Then join us as a Client Account Manager. We think it’s time for you to begin your #lifeatLCS.   


What You Need To Know

  • Manages and grows client relationships through proactive efforts to drive CPS value proposition; resolving problems, identifying cost savings, and proposing new solutions to assigned client groups.

  • Acts as a liaison between clients and vendors; working with program managers, business development staff, and other internal colleagues in order to meet and exceed customer needs as well as drive issue resolution.

  • Review business trends and make recommendations for new services, products, and distribution channels.

 

What We Are Looking For

  • Bachelor’s degree in Business, Marketing, or related field.

  • 2 plus years’ experience with national account management, customer service, or related field.

     

Even Better 

  • Experience in the senior living industry.

  • Experience working with a GPO.

     

Sound like a good fit? Let’s talk about how together we can be greater

 

Why LCS?  

  • Industry leader. We have been in the business of Senior Living for over 40 years. Nearly 90% of Life Care Services-managed health centers have a 4- or 5-star rating.

  • Competitive pay, great benefits and vacation time.  We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match.

  • Family oriented culture. We provide a positive and supportive work environment which our employees value. Flex-time, work from home, and social activities with employees and their families add to our family centric approach.

  • Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

  • Outstanding advancement opportunities. 650 and counting; LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

  • Professional development. Ongoing, onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

  • Fun companywide events. Leadership Summit, and our annual company holiday party; just to name a few.

 

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com

www.cpslcs.com

 

Travel Frequency: Up to 40%.

Job Level: B

 

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER

 


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