Food & Beverage Account Manager

📁
Hospitality
💼
Corporate Services & Purchasing

The purpose of this role will be to participate in the overall growth and development of CPS’ F&B Programs. Supporting assigned clients, the Food & Beverage Account Manager is responsible for growing and retaining new and existing F&B clients by presenting solutions and services.  He/She will manage customer relations, by being proactive, understanding customer needs, and managing issue resolution in a timely manner. As the F&B subject matter expert, the incumbent will also respond to community requests regarding services, products, and F&B account information, in keeping with established policies and procedures. The position will report directly to the Manager, F&B Division.



Together, We’re Greater


We at CPS (a LCS company), believe that delivering exceptional service requires exceptional people. As a member of the CPS team, you’ll be working with a senior living and national group purchasing leader; experiencing opportunities that lead to personal growth and a rewarding career. And because we’re just one part of the LCS family, it’s always possible to find new challenges, often in new locations — without leaving the company.


At LCS, we provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative work space. You’ll find lots of opportunities to grow as a professional, serve the community, and enhance the lives of the seniors. Our culture of partnership is truly, we feel, what makes us unique.

 

Ready to make a difference? Then join us as a Food & Beverage Account Manager. We think it’s time for you to begin your #lifeatLCS.   


What You Need To Know

 

  • Establish and maintain a thorough knowledge of CPS F&B programs, services, vendor information, and customer base.

  • Manage customer relationships by taking a proactive approach to client relations; understanding customer needs, responding to inquiries, and managing issue resolution in a timely manner.

  • Act as liaison between customers and vendors to meet specific service expectations.

  • Promote CPS F&B vendors to specific groups and clients with the goal of achieving quarterly F&B growth targets.

  • Prospect and network (inclusive of client site visits) in order to increase F&B program awareness and growth.

     

What We Are Looking For

  • Bachelor’s degree in business, sales/marketing, or related field preferred or equivalent work experience.
  • Two to five years’ previous experience in marketing/sales with emphasis in a client-facing/client relations type role.
  • Food & Beverage experience is required.

 

Even Better 

  • Experience in the senior living industry and/or, GPO.

  • Experience with CRM.

     

Sound like a good fit? Let’s talk about how together we can be greater

 

Why LCS?  

  • Industry leader. We have been in the business of Senior Living for over 40 years. Nearly 90% of Life Care Services-managed health centers have a 4- or 5-star rating.

  • Competitive pay, great benefits and vacation time.  We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match.

  • Family oriented culture. We provide a positive and supportive work environment which our employees value. Flex-time, work from home, and social activities with employees and their families add to our family centric approach.

  • Charity and community involvement. We are recognized as a national team for the Alzheimer’s Association and consistently a top contributor to United Way. We also support our employee’s individual community contributions and provide opportunities to get involved at our corporate locations and in our communities.

  • Outstanding advancement opportunities. 650 and counting; LCS is growing and we think you should too. Our company growth allows for internal growth opportunities across all of our business lines.

  • Professional development. Ongoing, onsite education opportunities, education assistance, and continuing education credits allow LCS employees to keep their knowledge of current industry changes relevant.

  • Fun companywide events. Leadership Summit, and our annual company holiday party; just to name a few.

 

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and creating lasting value for those living in, working for and affiliated with the community. Check us out on our website: www.lcsnet.com

www.cpslcs.com

 

Travel Frequency: 3 -5%

Job Level: B

 

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES, IS REQUIRED

LCS IS AN EQUAL OPPORTUNITY EMPLOYER

 


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