Utility Technician - NE

Culinary Services
1425 Clarendale of Mokena



Job Description – Utility Dishwasher Page 1 of 5 © Rentals Rev. 8/2017


The Utility / Dishwasher provides full-scope, hands on various food service functions in a community Culinary Services Department. Responsible for maintaining clean and sanitary condition of food service areas, facilities, and equipment. May assist in some aspects of food preparation. Is responsible for providing a superior level of quality service and cleanliness at all times.


1. Exemplify at all times Community standards of cleanliness, sanitation and operational organization.

2. Responsible for adhering to food quality, appearance and presentation standards at all times.

3. Perform kitchen activities including: ware-washing system set-up and break down, dish washing, pot washing, general cleaning duties, storing of food and non-food supplies, and prep production.

4. Assist serving staff with setting of tables and work station areas as well as clearing tables.

5. Clean and sanitize production equipment, work surfaces, ware-washing system, and areas in kitchen.

6. Knowledge of diets provided and served correctly per Policy and Procedure.

7. Represent the community in a warm and inviting manner, which creates a positive marketing environment.

8. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.


Job Description –Utility Dishwasher Page 2 of 5 © Rentals Rev. 8/2017

1. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• We greet you warmly, by name and with a smile.

• We treat everyone with courteous respect.

• We anticipate your needs and act accordingly.

• We listen and respond enthusiastically in a timely manner.

• We hold ourselves and one another accountable.

• We make you feel important.

• We embrace and value our differences.

• We ask, "Is there anything else I can do for you?"

• We maintain high levels of professionalism, both in conduct and appearance, at all times.

• We pay attention to details.

2. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position.

3. Assure resident safety.

4. Follow written and oral directions.

5. Maintain confidentiality of resident and community information.

6. Assist new employees in following established community policies and procedures.

7. Complete assignments timely, completely and accurately.

8. Attend all in-services as assigned or requested.

9. Participate in interdisciplinary team and other community meetings as assigned or requested.

10. Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.

11. Observe all community safety policies and procedures.

12. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.

13. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.

14. Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy.

15. Assume accountability for data contained in the employee handbook.

16. Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed.

17. Observe infection control procedures.

18. Follow Residents’ Rights policies at all times.

19. Observe all community policies and procedures.

Job Description –Utility Dishwasher Page 3 of 5 © Rentals Rev. 8/2017

20. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures.

21. Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff.

22. Perform all other related duties as assigned in an effective, timely and professional manner.


High school diploma or equivalent education, training and experience

• Minimum six (6) months’ utility/dish washing experience preferred, but not required


Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/license per state requirements

• Doctor’s statement verifying free from communicable disease, if applicable to your state

JOB DESCRIPTION Community Assignment Name


HCM Job Title

Utility Technician


Community Services


Culinary Services



Position Reports To

Director of Culinary Services

FLSA Status



The ability to speak, read and comprehend the English language

• Menu presentation, food preparation, production, food delivery systems, and utility

• Knowledge in all areas of local Health Department, OSHA, and other regulatory agencies relevant to culinary services

• Good communication skills (oral and written)

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals

• Good inter-department communication and teamwork skills

• Knowledge preparation and line production communication to other line/prep/dish person/ management staff

• Willingness to be available for any/all emergencies regarding the community

• Ability to work in a fast-paced environment

• Familiarity with Microsoft Office Suite products



Tools, equipment, machines used on the job:

• Personal computer

• General office equipment: printer, scanner, fax machine, copier, telephone, calculator

• Mixers, knives, ovens, steam table, steamer, slicer, range, grill, griddle, and other assorted kitchen equipment

Physical activities of the position:

• Lifts and carries up to 50 lbs. with assistance occasionally

• Pushes and pulls up to 50 lbs. with assistance occasionally

• Climbs, reaches, bends and twists occasionally

• Reaches, bends and twists occasionally

Job Description –Utility Dishwasher Page 4 of 5 © Rentals Rev. 8/2017

• Sits, stands and walks frequently

• Handles food frequently

Physical requirements of the job:

• Medium work – exerts up to 50 lbs. of force occasionally, and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.


This list is not to be inclusive, rather exemplary of times of sensory/cognitive activities involved in performance of job functions.

Recognition/vision and mental processing

• Routinely process printed information such as menus, resident orders, resident name labels, instructions, labels on food items and storage shelves/areas, posted notices, labels on chemicals.


• Routinely recognizes auditory timer signals, soft voices of elderly, verbal communication within the workplace.


•Routinely observe odors relevant to food preparation and storage, cleanliness and sanitation.

Verbal communication

• Routinely interact with a work environment highly dependent upon audible and intelligible verbal communication in order to assure understanding.


This list is not to be inclusive, rather exemplary of times of emotional and behavioral activities involved in performance of job functions.

• Routinely interact with individuals (residents, family members, staff, etc.) who may be discourteous, tactless, demanding, verbally and/or physically threatening or abusive, angry or hostile, emotionally vulnerable or mentally ill, vulgar, mean-natured.

• Routinely called upon to control own emotions and behaviors so as to protect residents’ rights and to respond professionally with respect and dignity.


This list is not to be inclusive, rather exemplary of times of environmental/occupational exposures involved in performance of job functions.

• Individual must be able to use protective equipment and take proper precaution and emergency measures.

• At risk for exposure to chemical used for cleaning/sanitizing/disinfecting, and to electrical and mechanical hazards associated with operation of food service equipment.

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