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Environmental Services
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3415 Woodlands Waterway
POSITION SUMMARY:
Responsible for performing housekeeping and laundry functions in order to maintain an attractive, clean and comfortable environment to meet the needs of residents.

ESSENTIAL JOB FUNCTIONS:
  1. Clean offices and common areas including meeting rooms, hallways, reception area, and laundry rooms:
  2. Vacuum carpet
  3. Mop/sweep tile and other hard surface flooring
  4. Dust furniture and lamps
  5. Clean mirrors and interior glass surfaces
  6. Wipe window blinds
  7. Remove cobwebs from light fixtures and wherever else present
  8. Clean laundry machines as necessary, including clearing out filters and wiping down inside and outside of machines.
  9. Clean bathrooms:
  10. Mop floor
  11. Sanitize/clean toilet and sink
  12. Add necessary paper supplies (toilet tissue, facial tissues, hand towels)
  13. Fill soap and other sanitary item dispensers
  14. Wipe mirror
  15. Clean Employee Break Room:
  16. Defrost refrigerator as scheduled
  17. Wipe out refrigerator
  18. Remove expired items
  19. Clean resident apartments when turnovers occur.
  20. Wash 1st floor community windows inside and out as scheduled; at least biannually.
  21. Mop stairways as required (where applicable).
  22. Trash rooms/area:
  23. Clean and polish trash chutes (where applicable).
  24. Mop/sweep trash room floor
  25. Guest Suite(s):
  26. Remove soiled bed and bath linens and replace with fresh linens.
  27. Launder all Guest Suite linens (where applicable).
  28. Clean bathroom(s)
  29. Vacuum carpet and sweep/mop hard surfaces
  30. Clean kitchen
  31. Restock items that are provided (i.e. coffee, toiletries)
  32. Make sure ironing board, iron, hairdryer and other guest conveniences are put away tidily.
  33. Complete and submit maintenance slips as required to address maintenance issues.
  34. Maintain all housekeeping equipment and supplies in proper order.
  35. Perform 30 – 60 day deep cleaning (where applicable).

GENERAL JOB FUNCTIONS:
The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:
  • We greet you warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We anticipate your needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We make you feel important.
  • We embrace and value our differences.
  • We ask, “Is there anything else I can do for you?”
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.
  1. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position.
  2. Assure resident safety.
  3. Follow written and oral directions.
  4. Maintain all tools, equipment and supplies in proper condition.
  5. Recommends improvements and offers suggestions as appropriate.
  6. May participate in orientation and development of new employees.
  7. Maintain confidentiality of resident and community information.
  8. Assist new employees in following established community policies and procedures.
  9. Complete assignments timely, completely and accurately.
  10. Attend all in-services as assigned or requested.
  11. Participate in interdisciplinary team and other community meetings as assigned or requested.
  12. Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.
  13. Observe all community safety policies and procedures.
  14. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.
  15. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.
  16. Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy.
  17. Assume accountability for data contained in the employee handbook.
  18. Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed.
  19. Observe infection control procedures.
  20. Follow Residents’ Rights policies at all times.
  21. Observe all community policies and procedures.
  22. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures.
  23. Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff.
  24. Perform all other related duties as assigned in an effective, timely and professional manner.

EXPERIENCE & EDUCATION:
  • High school diploma or general education degree (GED) required
  • Three to six months experience in housekeeping or janitorial position required

QUALIFICATIONS:
  • Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving few concrete variables in standardized situations.
  • Willingness to be available for any/all emergencies regarding the community.
  • Doctor’s statement verifying free from communicable disease, if applicable in your state.

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